Helping You Use Information Technology Productively
I came across a question in the Spiceworks forum asking what should be the ratio of IT staff to total employees. This question reminded me of a conversation I once had with one of my clients. … [Read more]
A colleague called me yesterday and asked for some advice. The organisation that she works for has a small network at the main site (/24 subnet) with a couple hundred users and their DHCP scope was running at around 90% allocation. She wanted to … [Read more]
Any business with computer systems and users has to deal with issues related to them (sometimes more with the users than the computer systems). These issues need to be, and are, resolved; but are they tracked? Tracking of IT issues and requests can … [Read more]
I was looking for a book recently and called my usual bookstore, who is well-known in T&T. They were able to check if the book was available and if any of the other branches had it, which they didn't. I really wanted the book so I called another … [Read more]
Information Technology leaders and managers are often tasked with maintaining and improving the data operations of businesses. They often spend the majority of their time outing fires and finding solutions to business problems. With all that … [Read more]
There is a serious bug out there that can compromise your data and you probably wouldn't know it. … [Read more]